Does Velnode require a high-end gaming laptop to run?
No. One of Velnode’s core innovations is its lightweight 2D Vanilla JavaScript engine. It is specifically optimized to run smoothly on standard "student-grade" laptops and mobile devices, even on low-bandwidth internet connections
Do I need to install heavy software on my computer?
No. Velnode is entirely browser-based. You can access your virtual lab from any device (laptop, tablet, or desktop) with a standard web browser, eliminating the need for complex installations.
Is the platform safe for beginners?
Yes. Velnode provides a risk-free environment where learners can simulate high-voltage or high-pressure failures (like tank overflows) and master safety protocols without any physical danger or equipment damage.
How does the subscription model work?
We offer a flexible SaaS model: a "pay-as-you-use" subscription for individuals/students and enterprise licensing for institutions and corporate bodies, significantly reducing upfront CAPEX.
Is customisation of the lab models/simulation possible?
Yes. Through our Institutional Partnership model, we can work with technical training providers to align our simulation models with specific course outlines, ensuring that the virtual experiments directly support the training requirements.
Is there technical support available for users?
Yes. We provide dedicated technical support for both individual subscribers and partner institutions. This includes onboarding sessions for lecturers, troubleshooting for students, and regular updates to the simulation library to ensure the technology remains state-of-the-art.
Still have a question? Don't worry, our customer care team is ready to help you with any questions or problems